Of the 1000 recruiters who have participated in our Elite Recruiter self assessment benchmark study, they rate themselves a 3.29 on the skill:
- Sets Service Level Agreements with Hiring Managers to define roles/responsibilities and control the hiring process
Having talked to countless hiring managers, I am not surprised at this response.
One of their biggest frustrations is not knowing what is going on with a particular search. They post a position, talk to their recruiter, and then . . . wait for candidates to come their way.
I thought I would share a post we published that received a ton of positive attention and discussion!
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The Most Important Service Level Agreement
While many recruitment organizations have created Service Level Agreements that define the recruitment/hiring process and each parties’ (hiring manager and recruiter) responsibilities (NOTE- if you want a Best Practice example SLA document – please email us), many do not define and establish a “time to first submittal” SLA. This SLA is (what I believe to be the most important) the one we can control the most.
We call this SLA: Requisition Received to “First Submittal.”…. to read more please follow this link