…holding them accountable!
I had the recent pleasure of creating a podcast titled “Hiring Manager Accountability” with Carol Statter, Employment Manager at Infirmary Health System and Rebecca McNeil from HealthcareSource. During this podcast, we discussed service level agreements, value stream mapping and how to keep hiring managers engaged and responsive during the recruitment process.
Managing the search process, setting service level agreements and holding managers accountable are critical keys to managing time-to-fill and maintaining excellent customer satisfaction ratings.
Some other educational tidbits on this subject that you might want to check out include:
- The Most Important Service Level Agreement
- “When are you available” vs. “What do you think about this candidate?”
- Value Stream Mapping – Eye Opening Exercise
I believe this topic is so important that we dedicated one full module to it (Tactical Client Management) in our Recruiter Academy Certified Education Program.
I hope you are having a Perfect Day.